Licence record

SpinsUP licence: Tobique registration and ACMA status

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Updated October 2026

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SpinsUP’s current Terms identify Novatrix SRL as the operator and state that it operates under Tobique Gaming Commission licence no. 0000002. Novatrix S.R.L also appears in the Tobique Gaming Commission’s public B2C licence-holder list. In Australia, the position is different: neither SpinsUP nor Novatrix appears in ACMA’s current register of licensed interactive gambling providers. That means no Australian local licence is verified for SpinsUP. The two records should be read separately rather than treating an offshore licence as Australian approval.

SpinsUP licence record at a glance

The SpinsUP Terms identify Novatrix SRL and licence no. 0000002

SpinsUP’s Terms and Conditions name Novatrix SRL as the company that owns and operates the website. They also state that the company operates under licence no. 0000002 issued by the Tobique Gaming Commission.

This is the direct operator statement connecting the SpinsUP brand, Novatrix and the licence number. It is useful because the public Tobique list does not present the same information in exactly the same format.

The wider SpinsUP trust and licence section also covers support, responsible-gambling controls and public customer-review themes. The licensing record below is limited to regulator and operator information that can be checked directly.

The Tobique register confirms Novatrix as a B2C licensee

The Tobique Gaming Commission’s current licence-holder page lists Novatrix S.R.L in its B2C section. That provides regulator-side confirmation that the operator name appears in the licence-holder register.

There is an important limit to what the visible entry proves. The public listing identifies Novatrix S.R.L and its B2C status, but the entry does not display the SpinsUP domain or the licence number stated in SpinsUP’s Terms. The accurate record is therefore a combination of two primary sources: the operator Terms provide the SpinsUP-to-Novatrix and licence-number statement, while the Tobique list confirms Novatrix’s B2C listing.

A licence record does not guarantee a particular withdrawal outcome, support response or game result. Those operational topics need their own evidence, including the published withdrawal rules.

No Australian local licence is listed for SpinsUP

ACMA maintains the register of licensed interactive gambling providers in Australia. Its guidance says an online wagering service must be on that register to operate in Australia as a licensed wagering service.

On 23 September 2026, the current register contained no entry for SpinsUP and no entry for Novatrix. The precise status is therefore no Australian local licence verified. That wording is narrower and more useful than a broad label because it says exactly what the register establishes.

It also means Australian licensed-wagering protections should not be attributed to SpinsUP. Registration with the site, successful identity verification or access to a game catalogue does not convert an offshore operator into an Australian licensed provider. The account guide covers account mechanics separately from licensing.

Australian online-casino supply rules are a separate issue

Licence status and service-supply rules are related but not identical questions. ACMA states that the Interactive Gambling Act makes it illegal for gambling providers to offer certain online services to people in Australia, including online casinos. It separately publishes the register used to identify Australian licensed interactive wagering providers.

For SpinsUP, that creates two distinct observations. First, there is an offshore Tobique licence trail connected to Novatrix. Second, there is no SpinsUP or Novatrix entry in the Australian licensed-provider register, and Australian federal law prohibits providers from offering online casino services to people in Australia.

Those facts do not establish a blanket conclusion about an individual player’s personal legal liability. The relevant public rule is the provider-side restriction described by ACMA.

Why BetStop and Australian wagering protections should not be implied

BetStop covers Australian licensed online and phone wagering providers. ACMA describes it as a national self-exclusion service that can exclude a person from all providers in that licensed wagering group.

Because SpinsUP is not listed in ACMA’s register, there is no basis to describe the service as covered by BetStop or by the Australian licensed-wagering framework. SpinsUP can still publish its own responsible-gambling controls, but those operator controls are not the same regulatory mechanism.

The difference is practical. A reader deciding whether to create or maintain an account should know which protections belong to the operator and which belong to Australia’s domestic licensing system.

Three licence statements that should not be conflated

“SpinsUP states a Tobique licence” describes the operator’s own published Terms. “Novatrix appears in the Tobique B2C list” describes the regulator-side company entry. “No Australian local licence is verified” describes the result in ACMA’s separate Australian register. All three can be true at the same time because they refer to different records and jurisdictions.

The distinction also prevents an easy but misleading shortcut: an offshore regulator listing should not be presented as ACMA approval, while absence from the ACMA register should not be rewritten as if the Tobique record does not exist. A useful licence page preserves both facts and explains what each one establishes.

For a reader comparing account features, this is the point where licence information should stop. Questions about deposits, cashouts, game access or verification belong to their own published rules rather than being inferred from the existence of a licence alone.

The register position can change and should be dated

Licence registers are current records, not permanent historical statements. The Australian register check is dated 23 September 2026 because ACMA’s register can change when providers enter, leave or alter their licensed status.

Australian gambling regulation is also moving through a fresh reform cycle. Government guidance says a 2026 reform package passed Parliament on 19 August 2026 and that most reforms commence on 1 January 2027. That upcoming date is another reason to treat the regulatory position as time-sensitive.

Neither change alters the evidence trail recorded here for 23 September 2026: Novatrix appears in the Tobique B2C list, SpinsUP states Tobique licence no. 0000002, and the ACMA licensed-provider register does not list SpinsUP or Novatrix.

What licence evidence cannot tell you

A licence record can identify a regulator relationship and an operator. It cannot prove that every payment will be fast, every dispute will be resolved in a player’s favour, every game will be available from Australia or every support interaction will be satisfactory.

For game and provider availability, use the SpinsUP games section; for cashout rules, see the withdrawal section. Those subjects rely on different evidence, so a licence record should not be treated as proof of product availability or withdrawal terms.

The same applies in reverse: an individual negative customer review does not erase a regulator listing. Licence evidence and customer experiences answer different questions and should be weighed separately.

How to repeat the SpinsUP licence check later

A fresh licence check should follow the same evidence chain rather than relying on a single badge or brand statement. Start with the current SpinsUP Terms and record the named operator and licence number. Then check whether that operator still appears in the Tobique B2C licence-holder list. Finally, search the ACMA licensed interactive gambling provider register for both the brand and the operator. Those three steps answer different questions: what SpinsUP says, what the offshore regulator lists, and whether an Australian local licence is recorded.

If one part of that chain changes, the conclusion should change only as far as the new record supports. A new operator name or licence number in the Terms needs a new register match; a change in the Tobique list needs its own confirmation; and any future ACMA entry should be read from the dated Australian register rather than inferred from the offshore licence. The Australian register check used here is dated 23 September 2026.

SpinsUP licence questions

What the SpinsUP licence record means for an Australian account

The licence record has two clear layers. SpinsUP identifies Novatrix SRL and states Tobique Gaming Commission licence no. 0000002, while the Tobique list includes Novatrix S.R.L as a B2C licensee. In Australia, the ACMA register has no SpinsUP or Novatrix entry as of 23 September 2026.

For an Australian account, that means the offshore licence should not be presented as local regulatory approval or as access to Australian licensed-wagering protections. The useful takeaway is the jurisdictional distinction itself: Tobique licensing is one record, Australian licensing is another, and they should never be treated as interchangeable. The SpinsUP overview places that distinction alongside the broader account and product information.

Written by the editors at Spinsup Casino.